bird soaring over head

What Should I Wear?

& Other Last-Minute Things To Know

Here you’ll find answers to common questions. If you don’t see what you need – call or contact us online.

706-321-4720
whitewaterexpressoffice@gmail.com

General

Yes! We require waivers both for activities and rentals! They can be found here. If you don’t have the ability to print and bring the completed waiver with you, we do have the ability for you to sign when you arrive for your tour.

Our retail hours are 9:00am-6:00pm EST, seven days a week. We do have extended hours available to accommodate customers returning from all our adventures.

Because memories of your trip are important to us, we have photographers on-standby for each trip (weather permitting). You can view your photos as you return from your adventure! Choose your location, trip time, and purchase your photos for $24.95 on our PicThrive site.

Parking near our store at 1000 Bay Avenue in Columbus, Georgia is extremely limited due to construction equipment utilizing our parking lot. We ask that all guests use the FREE River Center Garage located a block from our store at 916 Front Ave, Columbus, GA 31901 . We do not provide exclusive parking for campers/RVs. However, there is a large, public parking lot located near our Columbus location and an even larger parking lot which is great for RV’s at our Phenix City location.

We ask all our guests to arrive 30 minutes prior to you trip. This extra time is to complete our check-in process, and gear up for your Adventure. Please allow 15 extra minutes in your travel as occasionally parking can occupy more time than expected, especially in the Downtown Columbus GA location.

ALL OUR TRIPS RUN ON EASTERN TIME (Both GA and AL trips).

We ask all our guests to arrive 30 minutes prior to your trip. This extra time is needed to fill out waivers, complete our check-in process, and gear up for your Adventure. Please allow 15 extra minutes in your travel as occasionally parking can occupy more time than expected, especially in the Downtown Columbus GA location.

Yes. We provide top-of-the-line safety equipment, including raft, personal flotation device, helmet and paddle (and cold-weather gear as necessary).

Yes! Our Season Pass gives you unlimited access to Classic and Challenge rafting trips on the Chattahoochee River. Additionally, passes allow unlimited use of the Blue Heron Zip Line. This pass is valid one year from the date of purchase. Learn more and purchase your whitewater rafting season pass.

Rafting & Zipline

Because memories of your trip are important to us, we have photographers on-standby for each trip (weather permitting). You can view your photos as you return from your adventure! Choose your location, trip time, and purchase your photos for $24.95 on our PicThrive site.

Both Whitewater rafting and Zipline trips run “rain or shine.” Whitewater rafting is an inherently wet activity, in fact we think this is the very best outdoor activity for a rainy day! We are in the south, so the weather is typically sunny and warm. Pop-up thunderstorms do occur in the summer months–they typically are a nuisance for only 15 minutes or so. All our activities run RAIN OR SHINE–you may just get some extra liquid sunshine!

We accommodate 4-7 guests per boat but have a limited number of larger boats that hold up to 9 guests.

In accordance with the requirements from state and local authorities to wear a face mask Columbus, Georgia and Phenix City, Alabama all of our guests are required to have a face covering while in the store. If you do not have one, or are unable to obtain one, don’t worry! We have extra masks and face coverings available, just ask our staff behind the front desk!

When planning for your Georgia whitewater rafting adventure wear clothes that you don’t mind getting wet (because you will)! We recommend quick-dry activewear, swimsuits, and sunscreen. Avoid cotton clothing. All our guests must wear shoes that stay on their feet—swim shoes, sandals with a heel strap, or even old sneakers work great. Flip-flops are not recommended.

Wetsuits are not needed for the majority of the year as we have warm water for the  majority of the year. If you’re rafting during the colder months, we’ve got you covered! Wetsuits and Splash Jackets are provided free of charge! Most guests choose to wear a pair of sneakers or sandals for river use to provide the best fit. If you have a light weight fleece you may wear it in addition to the gear we provide. Our trips run rain or shine.

In accordance with the requirements from state and local authorities to wear a face mask Columbus, Georgia and Phenix City, Alabama all of our guests are required to have a face covering while in the store. If you do not have one, or are unable to obtain one, don’t worry! We have extra masks and face coverings available, just ask our staff behind the front desk!

It is important that you dress appropriately for the weather. Please wear clothing you can be active in. Thin layers or workout type clothing is recommended. If you are Zipping with us in the summer months, make sure you don’t forget your sunscreen! On hot days wear clothing you can be active in and don’t mind working up a sweat in.

If you are arriving on a cooler day there are 2 elements of clothing that can make all the difference. In this case we highly recommend bringing a lightweight fleece base layer and or a lightweight shell. You will also need proper footwear with secure heels and covered toes such as sneakers.

We also ask that you please bring a water bottle with you on your adventure, as the summer sun can be brutal and we want to avoid any dehydration during your adventure! You may also wish to bring a cross-body bag, drawstring backpack or fanny pack to carry your water in. If you choose not to, our guides will assist you in securing your water before the adventure begins.

Yes. We provide top-of-the-line safety equipment, including raft, personal flotation device, helmet and paddle (and cold-weather gear as necessary).

Rentals

Rentals are available from our Rental Island located at 1200 Bay Ave in Columbus.

At our Riverwalk Island we offer bike rentals, stand up paddleboard (SUP) rentals, kayak rentals, and tube rentals. Our bike rentals are $15/day or $10 for 4 hours. Our SUP and kayak rentals are $20/person for 2 hours and include a paddle and personal flotation device (PFD). Our tube rentals are $20/person for 2 hours. Please visit our Rentals page for more information and call 706-321-4720 to book.

No we do not. We have great single and 3-speed adult bikes.

Rentals are available on a first-come-first-serve basis.

Chattahoochee River tube rentals can be returned either directly back to the Rental Island, or at our take-out located directly behind the Columbus Iron Works Convention Center.

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